Social Media & Brand Community Management (Creative Content Delivery)
We manage your social media and create consistent content that helps your brand connect with people, build trust, and grow a loyal audience over time.
What this service is
Social Media & Brand Community Management at Marketives is about building long-term brand equity, not chasing short-lived reach or vanity metrics.
We help brands show up consistently, communicate clearly, and engage meaningfully across social platforms. This service blends creative content, platform strategy, and community management to ensure your brand doesn’t just post—but connects, earns trust, and stays relevant over time.
It’s designed for brands that want to grow an audience that recognises them, remembers them, and chooses them—not just scrolls past.
What you get
Depending on your brand goals and stage, we focus on outcomes such as:
Consistent brand presence across key social platforms
Stronger audience trust and familiarity over time
Higher engagement quality (comments, saves, shares—not just likes)
Improved brand recall and positioning
A loyal community that interacts with your brand regularly
Content that supports marketing, sales, and performance campaigns
Platforms we manage
Instagram & Facebook
Ideal for brand storytelling, community engagement, and content-led growth. Strong for D2C, lifestyle, education, and service brands.
Best for B2B positioning, employer branding, and thought leadership. We focus on clarity, credibility, and relevance—not noise.
Platform-specific approach
Each platform is treated differently—content formats, tone, posting cadence, and engagement strategy are tailored to how people actually behave on that platform.
How we approach social growth
Brand clarity first
Before posting begins, we define:
Your brand voice and tone
Core content pillars (what you talk about consistently)
Visual and messaging consistency
What success looks like for your brand on social—not generic benchmarks
Content built for consistency
We plan and create content that’s:
Aligned to your brand narrative
Balanced between value, engagement, and promotion
Structured for regular publishing without burnout
Designed to evolve as your audience grows
Content includes a mix of static posts, carousels, short-form videos, and platform-native formats.
Community-led engagement
We don’t treat social media as a broadcast channel. We actively manage engagement by:
Responding to comments and messages thoughtfully
Encouraging two-way conversations
Identifying community patterns and feedback
Strengthening relationships with your audience over time
Continuous improvement
We review performance regularly to understand:
What content resonates most
Which topics drive engagement and trust
How audience behaviour is changing
What should be refined, expanded, or removed
This ensures your social presence stays relevant—not repetitive.
What you’ll see delivered
Social media strategy and content framework
Monthly content calendar and posting plan
Creative direction and content production guidance
Platform-specific captions and messaging
Community engagement and moderation
Regular performance summaries and insights
Recommendations to strengthen brand presence over time
Reporting you can trust
We focus on meaningful indicators of brand health:
Engagement quality and consistency
Audience growth trends
Content performance by theme and format
Community interaction patterns
Brand sentiment and feedback signals
Clear next steps to improve reach, trust, and connection
Typical timeline
Week 1: Brand alignment, platform audit, content strategy
Week 2: Content creation and publishing kickoff
Weeks 3–4: Engagement optimisation and content refinement
Weeks 5–8: Stronger community building and content evolution
